Our process
You don't have to figure out the next step alone. Here's a simple look at what reaching out generally involves. These steps are a general outline — your situation may differ, and we'll talk through the specifics together.
- 1
Contact the company
Call us or send a callback request when you're ready. There's no pressure — we're here to listen.
- 2
Share the location and type of damage
Tell us where the property is and what happened. Any details you have help us understand the situation.
- 3
The company confirms the next step
We talk through what may be possible and confirm how to move forward. Submitting a request does not confirm an appointment or dispatch a crew.
- 4
Restoration work proceeds according to the agreed plan
Once a plan is agreed, restoration work follows that plan. We'll keep you informed along the way.
If you're not sure where to start
That's completely okay. A short call is often the easiest way to begin — we'll help you figure out what information is useful and what the next step may be.
Need help with property damage?
Call us and we'll talk through what's happening and confirm the next step. You can also request a callback using the form.
For a life-threatening emergency, call 911. Submitting a form does not confirm an appointment or dispatch a crew.